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Privacy policy
Privacy policy.
Last reviewed: 2026-09-04
Who we are
Arrival Point Properties ("we," "us," or "our") is a luxury real estate team operating in association with Compass and serving Boulder County, Colorado. This policy explains how we collect, use, share, and protect personal information when you visit arrivalpointproperties.com (the "Site"), book a consultation, use the SchoolsByAddress tool, view IDX listings, or otherwise interact with us through the Site.
Information we collect
We collect personal information you provide directly and information gathered automatically as you use the Site.
Information you provide directly:
- Contact and consultation forms: name, email, phone, whether you've agreed to receive text messages, the property address you're interested in, message content, transaction timeline, and other details you choose to share.
- SchoolsByAddress tool: the property address you search. We do not store this address with your identity unless you separately submit a contact form.
- Email correspondence: any information you send us by email when initiating a conversation.
Information collected automatically:
- Usage and device data: IP address, browser type, operating system, referring URL, pages visited, dates and times of access, and similar diagnostic data.
- Cookies and similar technologies: see the Cookies and analytics section below.
How we use information
- To respond to inquiries and schedule consultations.
- To call or text you about your inquiry, consultation, or showing, if you've given us your number and, for texts, opted in. See "Text messages and your mobile number" below.
- To show you relevant property listings from the MLS via our IDX provider.
- To improve the Site's content, usability, and performance.
- To send you market updates, newsletters, or follow-up communications, only if you opt in.
- To comply with legal obligations, including MLS rules, state real estate regulations, and applicable privacy laws.
Text messages and your mobile number
If you give us your mobile number, we may text you, but only if you've agreed to it. You agree by checking the text-message box on one of our forms, by texting us first, or by asking a team member to text you. Agreeing to texts is never a condition of buying, selling, or working with us.
What we text about: replies to your inquiry, consultation scheduling and reminders, showing coordination, information on listings you've asked about, and market updates if you've opted into them. Message frequency varies. Message and data rates may apply.
How to stop: reply STOP to any message and we'll send one final confirmation and stop texting you. Reply HELP, email arrive@arrivalpointproperties.com, or call (303) 915-6126 for help.
How we handle your number and your consent: we do not sell, rent, share, or otherwise provide your mobile phone number or your text-messaging consent to third parties or affiliates for their marketing or promotional purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and analytics
The Site uses essential cookies to function. It also uses Google Analytics 4, which sets cookies to measure how visitors find and move through the Site. This is used in aggregate to understand which pages and referral sources are useful, and we do not use it to build advertising profiles.
Where your visit came from. When you arrive from a search engine, an advertisement, or a link on another site, the Site records that referral information, including any campaign tags in the link and the first page you viewed, in your browser's local storage. If you later submit a form, that information is attached to your enquiry so we know which channels are worth continuing. It is kept for 90 days, it is never sold or shared with advertisers, and clearing your browser data removes it.
You can refuse cookies through your browser settings, and clearing site data removes anything stored locally. Refusing essential cookies may break parts of the Site (for example, the consultation form).
IDX/MLS listings
Property listings displayed on the Site are sourced from the Multiple Listing Service ("MLS") via our IDX provider, MLS Grid, which delivers data from IRES MLS. MLS data is provided by participating brokerages and is updated at intervals determined by the MLS feed. Listings are provided for consumer personal, non-commercial use and may not be redistributed. Listing accuracy is the responsibility of the listing brokerage; we display the feed as provided and cannot warrant the accuracy, completeness, or current availability of any property.
Third-party services
The Site integrates with several third-party services that may receive limited information necessary for the service to function:
- MLS Grid: MLS data delivery for the Portfolio section, sourced from IRES MLS. MLS Grid receives no personal information from visitors; the service returns listing data to the Site.
- Mapbox: address autocomplete and map rendering for the SchoolsByAddress tool and listing geocoding. Mapbox receives the addresses you type or the listing coordinates we display.
- SchoolDigger: school-by-address lookups. The address you search is sent to SchoolDigger to return assigned schools.
- Sanity: our content management system. No visitor information is sent to Sanity.
- Compass: as a Compass-affiliated team, we use Compass systems, including our CRM and its calling and texting tools, to communicate with you and manage transactions. These tools process your contact details only to deliver our communications and are governed by Compass's own privacy practices.
Your rights under California and EU law
If you are a California resident, the California Consumer Privacy Act and the California Privacy Rights Act give you rights to know what personal information we collect about you, to request deletion, to correct inaccuracies, and to opt out of "sale" or "sharing" of personal information. We do not sell personal information.
If you are in the European Economic Area or the United Kingdom, the General Data Protection Regulation and the UK GDPR give you rights to access, rectify, erase, restrict processing of, or port your personal data, and to object to processing based on legitimate interests. The lawful bases on which we process personal data are consent, contract performance, legal obligation, and legitimate interests.
To exercise any of these rights, contact us at the address below. We will respond within the timeframe required by applicable law.
Children's privacy
The Site is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will delete it.
Data retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Consultation inquiries are typically retained for the duration of our active relationship and for a period afterward consistent with industry recordkeeping practices.
Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The "Last reviewed" date at the top of this page reflects the most recent revision. Material changes will be highlighted on the Site.
Contact us
Questions or requests about this policy can be sent to arrive@arrivalpointproperties.com .